Three Things to Do Before Contacting Your Package Carrier

  1. Get a tracking I.d. for your package 

  2. Ascertain the package is lost

  3. Contact your service carrier to replace your package or give you a refund.

UPS Lost Package 

To retrieve a lost package on UPS, you can either fill a claim form online or phone a customer service line, dialing (800) 742 – 5877. Your claim window is open for a time frame of 15 days from the scheduled delivery date.

FedEx Lost Package 

The time limit for filing lost packages on FedEx is narrow and depends on the delivery method. It ranges from 21 days from the delivery date for international express to 60days from the delivery date for Express US and FedEx Ground respectively, with a starting reference from the scheduled delivery date. 

Upon loss of the package, you can file a claim immediately by calling a customer care agent on 1(800) 463 – 3339 with a complaint of the lost package and all relevant information like your FedEx tracking I.d. disclosed.

DHL Lost Package 

For DHL, retrieving a lost package is quite different from other carriers as only the shipper of your package can file a claim. You will therefore need to contact the sender of your item immediately after you discover your package is lost. The shipper must file a lost claim within 30 days of the date that DHL accepted the package.

USPS Lost Package

If your package is missing on USPS, then the sender or recipient of the item can request a refund. Or, if insurance covers your package, you can file a claim within two months from the date of the missing mail search.

Conclusion

  1. How can one track a package on USPS?

To track a USPS package, all you need to do is follow these simple steps:

Get a USPS tracking number from the sender of your package Go to the USPS web page Enter your tracking number on the USPS web pageThe web page will display information about the item course

  1. How can one track my amazon package?

Sign in to your amazon account Click on the “return & order” icon on the top right corner, next to your name. Click the order you wish to trackClick on the “track package” button on the selected order page.

  1. How can one contact 3rd party sellers for lost packages on amazon?

Step 2: find the transaction you want to file a claim on and click on “Details” on the right side of the transaction 

Step 3: choose the “where’s my stuff?” icon on the drop-down box, then click on the orange button with “send to merchant” written on it on the bottom right corner.

Step 4: wait for 24 hours for the seller to respond. And if the seller doesn’t respond, you can file an A-Z Guarantee refund.

Yes, as long as you have strong evidence to prove that your package was lost.

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